Branded: Please note all products are non-returnable or exchangeable (including pants). If you receive a product you are unhappy with, we will make every effort to find a workable solution. If the product is unacceptable due to our error after order and artwork approval, or a manufacturer’s defect, we will replace the product at no additional charge. You must provide Triple R Marketing with written notice of any warranty claims no later than thirty (30) days after receipt of the applicable order of Goods. Failure to provide written notice within such 30-day period shall void Triple R Marketing’s warranties in their entirety.
To report a problem, send an email to orders@triplermarketing.com. To expedite your claim, include images of the products with issues and be as descriptive as possible, the more details the better.
Packages Presumed to be Lost: If an order is presumed to be lost by the carrier, customer must notify Triple R Marketing within 30 days from the invoiced date.
